Brighter-U Privacy Policy
Effective Date: January 2, 2025
Preamble
At Brighter-U, we are dedicated to providing individual psychotherapy sessions, talks, and wellbeing workshops, both online and in person, as well as preparing clinical assessments and reports in the field of psycho-emotional health. Our commitment to the integrity and confidentiality of our users is paramount. This privacy policy sets out how we collect, use, protect, and manage your personal information, in compliance with the General Data Protection Regulation (GDPR) and the Organic Law on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
1. Information We Collect
When interacting with Brighter-U services, we may collect the following categories of personal data:
Identification Data: First name, last name, date of birth, gender, and contact details (email address, phone number, postal address).
Health Data: Information related to your mental health status, provided during sessions or through questionnaires, necessary for the provision of our services.
Payment Data: Financial information necessary to process transactions, such as credit or debit card number, expiration date, and, in some cases, the security code (CVV).
2. Purpose of the Use of Personal Data
We use your personal data for the following purposes:
Service Provision: To manage and deliver the requested services, including psychotherapy sessions, workshops, and clinical assessments.
Payment Processing: To manage and process transactions necessary for the payment of our services.
Communications: To inform you about updates, news, and other relevant aspects related to our services.
Legal Compliance: To comply with applicable legal and regulatory obligations.
3. Storage and Protection of Information
The security of your personal information is a priority for us. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. In particular, for payment processing, we comply with the Payment Card Industry Data Security Standard (PCI DSS), ensuring the protection of your financial information.
4. Use of Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform, facilitate the payment process, and analyze the use of our services. You can manage your cookie preferences through your browser settings.
5. Commitment to Confidentiality
We do not share your personal information with third parties for commercial purposes. However, we may share your data with payment service providers and financial institutions that assist us in processing transactions, ensuring that these third parties comply with applicable data protection regulations.
6. Management of Personal Data
You have the right to access, rectify, erase, restrict, or object to the processing of your personal data, as well as to request data portability. To exercise these rights, you may contact us through the means indicated in section 9 of this policy.
7. Compliance with Data Protection Standards
We adhere to the GDPR and the LOPDGDD, ensuring the highest level of protection for your personal data and guaranteeing your digital rights.
8. Changes to Our Privacy Policy
We may update this privacy policy to reflect changes in our practices or in current regulations. We will notify you of any substantial changes through our platform or by other means, ensuring that you are informed before they come into effect.
9. Contact
For any inquiries related to this privacy policy or to exercise your data protection rights, you may contact us through:
Email: [email protected]
Postal Address: Paseo de Gracia, 12, 1º Barcelona 08007
10. Conclusion
At Brighter-U, we are committed to keeping your information secure and handling it with the utmost respect, aligning our practices with the ethical principles of psychological practice and data protection regulations. We appreciate the trust you place in us and take seriously our duty to protect your privacy.
